Contact Us

contact us

intake procedure

Since the Prisoners’ Legal Services’ phone lines can get very busy, prisoners are also encouraged to write to us anytime at:

50 Federal Street, 4th Floor, Boston, MA 02110

PLS receives well over 2,000 requests for advice or assistance each year. We accept calls from Massachusetts prisoners and their family members on Monday afternoon from 1:00 PM – 4:00 PM, or Tuesdays after Monday holidays. Non-English speakers seeking assistance may also contact us as we are able to provide interpretation services. Please note, we strongly urge prisoners to contact us directly if possible as we cannot advocate without hearing from the prisoner.

For those who are not incarcerated in MA:

(617) 482-2773

Call collect for those incarcerated in MA county facilities:

(617) 482-4124

Speed-dial number authorized on MA DOC (state prison) PIN cards:


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Media inquiries

Email us at for media inquiries.

Please contact Linda Rydzewski at if you would like to inquire about having a member of PLS staff speak at your event.

Please note that these emails will not be reviewed by an advocate and we are unable to accept new intake requests via this email.


50 Federal St., 4th Floor, Boston MA 02110