Prison Procedures

This section contains information to help prisoners and their loved ones understand and participate in the procedures established by the Department of Correction to determine: what medical and mental health care prisoners receive, what security level prisoners are classified to, and whether and how prisoners may be disciplined for violating DOC rules.

The Department of Correction’s general regulations, 103 CMR 491, on prisoner complaints (grievances) regarding unfair or inadequate treatment are available here.

Click on the following links to get specific information on: